SHIPPING & RETURNS

SHIPPING

SHIPPING METHODS

All orders placed before 15:00 will be shipped the same day, orders placed after 15:00 will be shipped the next working day.

Orders within Europe will be shipped with DPD or DHAL and delivery takes **1-3 days** after the shipping confirmation has been sent.

Delivery schedules are at best an estimation only. Actual delivery times may vary depending on shipping locations. Krien Skincare will not be liable for any loss or damage suffered by any reasonable or unavoidable delay in delivery.

SHIPPING COSTS:

  • The Netherlands & Belgium: € 4,95 - Free Shipping for orders above €100, -
  • EU Countries: €9,00 (for orders below €100, -) - Belgium, France, Italy, Germany, Spain, Austria, Denmark, Luxemburg – Free Shipping for or above € 100, -
  • EU Countries: €15, - (for orders below €100,00)- Finland, Hungary, Ireland, Poland, Portugal, Slovakia, Czech Republic, Sweden – Free Shipping for orders above € 100, -
  • Other EU Countries: €22,50 - Bulgaria, Estonia, Latvia, Lithuania, Greece, Romania, Slovenia, Norway, Switzerland and Russia – Free Shipping for orders above € 100, -
  • UK: €20,00 (for orders below €100,00) (Additional custom and VAT might be applicable) Free Shipping for orders above € 100, -
  • USA, Canada: €25,00
  • USA, Canada: Express €40,00
  • USA, Canada: Free Shipping (for orders above €200,00)
  • Rest Of the World: €45,00

If you have any questions about your order, contact our customer care info@krienskincare.com

Please note that delivery times are provided as guidelines only, and commence from the date of dispatch. The delivery times do not take into account possible delays caused by payment authorization and/or stock availability. If Krien Skincare fails to deliver within 30 days, you may have the right to cancel the purchase. Your order will be delivered to your local delivery point. A delivery notification will be sent via SMS or email when your package is ready to be delivered

**During holiday season please keep in mind that delivery services are busier than usual. This includes shipping orders that you would want in-house before a certain date. We recommend for all orders to be placed as soon as possible to avoid any potential shipping delays.** 

RETURNS

If you would like to return anything bought from Krien Skincare please fill in you order number, email and reason for return. Your request will be evaluated the same day and you will receive an order return link, follow the steps. Return your order unopened and in its original condition within 28 days of purchase, if you should need further information regarding the return of any products purchased at Krien Skincare, please email us at info@krienskincare.com and we will be happy to assist you. The costs for return shipments are at the expense of the sender.

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